Terms of Service

Last updated 23 September 2026.

1. Who you are dealing with

Pixels AI is operated by pixels.xyz. In this document “we” and “us” mean pixels.xyz, and “you” means the person using the service. Using Pixels AI means you accept these terms. If you do not accept them, do not use the service.

2. Who may use it

You must be 18 or older, and old enough where you live to enter into a contract. You must not be a resident of a country subject to comprehensive trade sanctions, and you must not be a person against whom sanctions are directed. You must not use the service on behalf of someone who fails either test.

3. Your account

You sign in by signing a short message with your Ronin wallet. Signing costs nothing and sends no transaction. Your account is your wallet address: anyone able to sign with that wallet can sign in, see your chats and spend your credits. We cannot verify that a signature came from you rather than from someone who has your keys, and we cannot restore access to a wallet you have lost. Keep your keys to yourself.

A sign-in lasts up to 30 days of inactivity and at most 90 days in total, after which you sign in again. Signing out ends that session immediately.

4. Credits

Credits are a prepaid balance that pays for AI calls on this service. 1,000 credits are denominated at US$1.00 of usage.

• Credits are not money, not a deposit, not an investment and not a token. They earn nothing, they are not held for you as a balance of funds, and they carry no rights in pixels.xyz or in $PIXEL.
• Credits exist only inside this service. They cannot be transferred to another account, sold, or redeemed for $PIXEL, for any other token, or for cash.
• Your balance and every change to it are listed in your wallet ledger. That ledger is the record of what you were charged.

5. Deposits

You add credits by sending $PIXEL on Ronin to the address the app shows you, which is a multi-signature Safe we control. We watch the chain for your transfer and credit your account after the transfer has three confirmations. Please note:

• The conversion rate is the $PIXEL market price at the moment we credit you, taken from our price source, less a 10% margin that covers the price moving and the cost of converting. The rate used is recorded on the deposit.
• When we have no current price we stop accepting deposits rather than guess a rate. The deposit screen says so when that happens.
• A transfer is credited once. Sending anything other than $PIXEL on Ronin, or sending to any other address, will not be credited automatically; use the contact form if that happens.
• A deposit that looks irregular can be held for review before it is credited.
• On-chain transfers are final. We cannot reverse one.

6. What a call costs

Every chat message, image, video, music clip and speech clip is a call to a model provider. We charge you what that call cost us — the provider’s price for that call, plus a small allowance for running the service and storing your result — plus our service fee. The exact number of credits is recorded against that call in your ledger.

• Credits are held when a call starts and settled against the provider’s own usage report when it finishes. If less was held than the call cost, the difference is charged; if more, it is returned.
• A call that fails is refunded in full.
• Stopping a reply, or closing the tab, does not cancel the call. The provider has already produced the work and billed us for it, so you are charged for what was produced.
• Prices change when a provider’s prices change. A change applies to calls made after it; it never re-prices a call you already made.

7. Refunds

Credits are non-refundable. We do not convert them back to $PIXEL or to any currency, and unused credits are not cashed out.

Where something has gone wrong on our side — a charge for work you did not receive, a pricing error, an outage that cost you credits — write to us through the contact form and we will look at it. We can adjust a balance as a goodwill measure. That is our decision in each case, not an entitlement, and doing it once does not commit us to doing it again.

8. What you may not do

You must not use Pixels AI to:

• break the law, or produce anything that sexualises a minor — we report this and close the account;
• produce sexual, defamatory or deceptive material depicting a real person, or impersonate a real person or organisation;
• produce malware, phishing material, or instructions for attacks on people or systems;
• infringe someone else’s copyright, trade mark or other rights;
• present the output as human-made where that would mislead someone who has a right to know;
• interfere with the accounting — tampering with requests, abusing retries or idempotency, or exploiting a bug to pay less than a call costs;
• overload the service, scrape it, or resell access to it without our written agreement;
• break the rules of the model providers we route your call to. Anthropic, OpenAI, Google and fal.ai each publish usage policies, and those policies apply to what you send through us.

Credits gained by fraud, by a payment that is reversed, or by exploiting a fault are not yours and can be removed.

9. Your prompts and the model’s output

What you type stays yours. As between you and us, the output of a call is yours to use, subject to the terms of the provider that produced it. Two things to be aware of:

• The same prompt can produce similar output for someone else. We do not promise that any output is unique, original, or free of someone else’s rights.
• Models get things wrong, including confidently. Do not rely on output for medical, legal, financial or safety decisions without checking it.

We do not claim ownership of your prompts or your output, and we do not use them to train models. What we do with them is set out in the Privacy Policy.

10. Availability

Pixels AI is new and depends on other companies’ models. Any model can be slow, wrong, rate-limited or withdrawn by its provider, and we may add, change or remove models without notice. There is no uptime guarantee. The status page shows what is working right now.

If we discontinue the service we will give notice where we practically can, and we will look at unused balances as described in section 7.

11. Suspending or closing an account

We can suspend or close an account that breaches these terms, that is being used fraudulently, or where we are required to. Where a closure is not your fault and your balance was honestly acquired, contact us and we will consider the balance under section 7.

You can stop using the service at any time. Signing out ends your session.

12. No warranty

The service is provided as it is, without warranties of any kind, whether stated or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the service will be uninterrupted, that output will be accurate, or that it will meet your needs.

13. Limit of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential loss, for lost profits or revenue, for lost data, or for anything arising from your use of model output. Our total liability for any claim connected to the service is limited to the value of the credits you spent on it in the three months before the claim arose, or US$100, whichever is greater.

Nothing here limits liability that cannot be limited by law, including liability for fraud or for death or personal injury caused by negligence.

14. Changes to these terms

We may change these terms. The date at the top says when they last changed, and the current version is always on this page. A change that materially affects what you have already paid for will be announced in the app. Continuing to use the service after a change means you accept it.

15. Getting in touch

Questions, complaints and anything in section 7 go through the contact form.